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EDB Recovery and Migration

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User Manual

  • Overview
  • System Requirements
  • Installation
    • Installation process
    • Reinstall or Upgrade
    • How to uninstall
  • Initial Setup
  • FAQ
    • EDB to PST
    • EDB to Office 365 Migration
    • EDB to Exchange Migration
    • EDB Public Folder to Office 365
    • EDB Archive Mailbox to Office 365
    • EDB Public Folder to Exchange
    • EDB Archive Mailbox to Exchange
  • Videos
    • EDB to PST Converter
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    • EDB Archive Mailbox to Office 365
    • EDB Public Folder to Exchange
    • EDB Archive Mailbox to Exchange
  • Screenshots
    • EDB to PST
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    • EDB to Exchange Migration
    • EDB Public Folder to Office 365
    • EDB Archive Mailbox to Office 365
    • EDB Public Folder to Exchange
    • EDB Archive Mailbox to Exchange
  • How it works?
    • EDB to PST Converter
    • EDB to Office 365 Migration
    • EDB to Exchange Migration
    • EDB Public Folder to Office 365
    • EDB Public Folder to Exchange
    • EDB Archive Mailbox to Office 365
    • EDB Archive Mailbox to Exchange
  • Connect to Exchange server for multiple mailboxes migration
    • Connect with Global Admin
    • Connect to multiple users using CSV file
    • Connect using full access permission
    • Connect individual users for Single / Specific user Migration
  • Connect to Hosted Exchange for its Migration
    • Connect with Full Access permissions
    • Using multiple user credentials with CSV file
    • Connecting to Individual user for its migration
  • Connect to Office 365
    • Modern Authentication Using OAuth 2.0
      • Microsoft 365 modern authentication
      • Automatic Registration
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    • Connect with Global Admin
    • Connect to Office 365 with full access permission
    • Connect to Office 365 with CSV file option
    • Connect to Office 365 as single user mailbox
  • Set Exchange Server Impersonation rights
    • Exchange 2007 and below
    • Exchange 2010, 2013, 2016 and 2019
    • Set using Exchange Server GUI
  • Knowledge Base
    • How to recover Microsoft Exchange server from Jet Errors
    • Repair a corrupted Exchange database (EDB) file
    • Open and view an EDB file without Exchange server
    • Recover data from an Exchange server crash
    • Open and view an Exchange EDB file
    • Export a disconnected Exchange mailbox
    • Resolve Exchange database consistency check failure
    • Import an Exchange database file (.EDB) into a new Exchange
    • Recover deleted Exchange server mailboxes
    • Resolve Dirty Shutdown error of Exchange database
    • Restore an Exchange server database
    • Export Exchange mailboxes to Outlook PST
    • Export Exchange Public folders to Outlook PST
    • Extract mailbox and export EDB to Outlook PST
    • Export Exchange emails to PST by specific date
    • Export Exchange Archive mailbox to PST
    • Resolve Exchange database fails to mount error
    • Fix Content Index State Failed and suspended error
    • Recover emails from a dismounted Exchange database
    • Exchange database is mandatory on UserMailbox
    • Exchange database status unknown error
    • Restore Exchange 2016 mailbox from Recovery database
    • Move Exchange mailbox to another database
    • Check Exchange database health
    • Backup Exchange server database
    • Reduce Exchange database file size
    • Unable to Mount Database (hr=0x80004005, ec=1108)
    • Exchange Server Disaster Recovery Plan
    • Exchange database in clean shutdown fails to mount
    • Offline EDB Recovery
    • Reduce the size of bulky Exchange server
    • Dial Tone Recovery
    • Recover deleted mailboxes
    • Filter Settings
  • Incremental Migration
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  • Multifactor Authentication
    • Enable MFA in Office 365
    • Map the Mailboxes
    • Create App password for MFA
    • Disable Security Defaults
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  3. How to restore Exchange mailbox from a Recovery database
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Restore Exchange 2016 mailbox from Recovery database

In Exchange 2016, a Recovery Database (RDB) is designed to restore data from a backup without impacting the primary database. It allows administrators to mount a restored database and recover specific mailboxes or individual items, making it an essential tool for data restoration. Created through the Exchange Management Shell (EMS), the RDB is intended solely for recovery purposes and is not suitable for backup operations. This feature is available only in Exchange server 2016 and later versions

To efficiently restore mailboxes from an RDB, a seamless solution is required for data extraction and migration. EdbMails EDB to Live Exchange Migrator offers an ideal solution by enabling the direct migration of recovered mailboxes from the RDB to a live Exchange server. EdbMails eliminates the need for complex manual procedures, streamlining the process and ensuring reliability.

Fix Exchange database is mandatory error

This guide provides a detailed, step-by-step approach to restore Exchange server 2016 mailboxes from a Recovery Database. Whether you're recovering a single mailbox or multiple items, EdbMails ensures smooth recovery with minimal downtime and no data loss.

 Learn more about Recovery database in Exchange server

  1. Prerequisites for recovering mailbox with RDB

    Before you create the RDB, ensure that you meet the following prerequisites

    1. Ensure that you have the Organization Management permissions on the mailboxes. See the recipient permissions in Exchange server for creating the RDB.
    2. You must copy the recovered database and log files manually to the RDB folder
    3. You may have to perform a soft repair on the recovered database and bring it to the clean shutdown with eseutil/r.
  2. How to restore Exchange server 2016 mailbox from recovery database?

    • Step 1: Create a recovery database for Exchange server 2016

      The first step in restoring Exchange server 2016 mailboxes from a Recovery Database (RDB) is to create the RDB using the Exchange Management Shell. Before creating the database, ensure you have sufficient space on your server to store the backup database and its associated log files in separate folders. To create the recovery database, use the New-MailboxDatabase cmdlet.

      For example, the following command creates a recovery database named RDB1 on the mailbox server MBX1:

      New-MailboxDatabase -Recovery -Name RDB1 -Server MBX1

      This example demonstrates how to create a recovery database named RDB1 on the Mailbox server MBX1, specifying custom locations for the database and log files. Ensure the recovery database name matches the one from your backup, as this will be used in the restore process.

      New-MailboxDatabase -Recovery -Name RDB1 -Server MBX1 -EdbFilePath "C:\Recovery\RDB1.EDB" -LogFolderPath "C:\Recovery\RDB1"

       See how to create a recovery database in Exchange server 2016 and 2019

      Do not mount the recovery database yet. You must restore a database and corresponding log files from a previous backup.

    • Step 2: Recover and restore the backup Exchange server 2016 database

      Once the Recovery Database (RDB) is created, the next step is to restore the Exchange server 2016 backup to it. Using Windows Server Backup, copy both the database file and its corresponding log files into the folder specified for the RDB. The following steps provide a quick overview of how to perform this restore using Windows Server Backup:

      1. Start the Windows Backup Recovery Wizard
      2. Specify and select the location type of the backup
      3. Select the backup location and name of the server
      4. Apply the date filter to restore the database and log files
      5. Select the files and folders option to restore to recovery databases
      6. Browse through the Available Items tree to find the files and folders you want to recover
      7. Select the Exchange database file and restore it to the location you specified when creating the Recovery Database in the earlier step.
      8. Repeat the same step to restore the log files to the same location.
    • Step 3: Mount the restored database to the Exchange server

      The database file which you recovered from Windows backup will be in the Dirty Shutdown state. To mount it to the RDB, you must first bring it to the Clean Shutdown state.

      1. Start Eseutil from the Exchange server directory and run the following cmdlet

        Eseutil /r E01 /l E:\Databases\RDB1 /d E:\Databases\RDB1

        Eseutil /r performs soft recovery on the database

        • E01 is the log file number that is required along with the database.
        • The first path (/l) indicates the path to place the log files.
        • The second path (/d) indicates the path of the recovery database.

        Run the cmdlet eseutil/mh to verify if the database is in the Clean Shutdown state

      2. Restart the Microsoft Exchange server Information Store

        Restart the Microsoft Exchange server Information Store

        Restart-Service MSExchangeIS

      3. Verify if the mounted database contains the mailboxes you want to restore

        Get-MailboxStatistics -Database | Format-Table DisplayName,MailboxGUID -AutoSize

    • Step 4: Perform Mailbox Restore Request in Exchange server 2016

      Once the backup database is successfully mounted to the Recovery Database, the next step is to restore the mailboxes to their original location on the Exchange server. For example, you can use the following cmdlet to restore John Doe’s mailbox directly to his archive mailbox.

      New-MailboxRestoreRequest -SourceDatabase DB1 -SourceStoreMailbox "John Doe" -TargetMailbox johndoe@mail.com -TargetIsArchive

      The following cmdlet restores the mailbox of Dave Smith to the target mailbox

      New-MailboxRestoreRequest -SourceDatabase DB1 -SourceStoreMailbox "Dave Smith" -TargetMailbox davesmith@mail.com

       See how to restore data using recovery database with EMS

      Run the following cmdlet on a regular basis to check the status of the mailbox restore completion.

      Get-MailboxRestoreRequest -Name "John Doe" | Get-MailboxRestoreRequestStatistics

    • Step 5: Remove the Recovery Database from Exchange server 2016

      After the restore operation is complete perform the following steps

      1. Run the following cmdlet to remove the mailbox restore request

        Get-MailboxRestoreRequest -Status Completed | Remove-MailboxRestoreRequest

      2. Dismount the recovery database with the following cmdlet

        Dismount-Database RDB1

      3. Finally, remove the recovery database that you created

        Remove-MailboxDatabase RDB1

  3. Limitations of the Recovery database:

    1. A Recovery database can be used only for the restore operation and cannot be used to take a backup of an Exchange database file (EDB).
    2. The RDB can be created only in Exchange server 2016 and later.
    3. Restoring your mailbox data with the RDB requires extensive knowledge of PowerShell cmdlets.
    4. This method may result in data loss if you use incorrect commands
    5. The Recovery Database method will not work if Eseutil fails to restore the database to a Clean Shutdown state.
  4. Recover and restore mailboxes in Exchange server 2019, 2016, 2013 and 2010 using EdbMails

    If you need to restore mailboxes from an offline or corrupted EDB file in Exchange server versions 2019, 2016, 2013, 2010 and 2007, then EdbMails Exchange Recovery is a reliable and efficient solution. As a Microsoft-partnered tool, it works independently of the original Exchange server or Active Directory, making the recovery process more flexible. Unlike traditional methods, EdbMails does not require a prior Windows backup. You can simply select any EDB file and begin the recovery process—whether you want to export mailboxes to PST format or migrate them directly to a Live Exchange server. Let us look at the steps to restore Exchange server mailboxes with the EdbMails application.

    Step 1: Download and install EdbMails Exchange recovery tool
    • Download and install EdbMails on a computer that is connected to both the source and target environments. Alternatively, you can perform the recovery and migration process by installing EdbMails on any non-Exchange server computer as well.

      EdbMails software installation

    • Launch the application and click on ‘Login’ to access your account. If you haven't registered yet, simply click on ‘Start Your Free Trial’ to activate your trial and explore the features.

      Login to EdbMails application

    • Choose ‘EDB Recovery (Offline) and Migration’ from the list of available products to begin the recovery process.

      Select EDB Recovery and Migration

    • Select 'EDB to Live Exchange' as recovery technique

      Select EDB to Live Exchange

    • You can either stick with the default job name or click ‘New Job’ to give it a custom name, making it easier to identify and manage later.

      Enter the job name

    Step 2: Select offline EDB file for mailbox restore
    • Click the ‘Browse for EDB file’ button

      Browse for EDB file

    • Select the EDB file which contains the mailboxes you want to restore.

      Select EDB file

    • EdbMails thoroughly scans the EDB file even if it's damaged or corrupted and retrieves all mailbox data with complete integrity, ensuring nothing is lost during the recovery process.

      Recovery operation progress

    • Once the recovery is finished, simply expand the mailbox and select any folder to preview its contents—whether it's emails, contacts, calendars, tasks, journals, or notes—all neatly displayed in the right-hand preview pane.
    • Select the mailboxes or folders you'd like to export, then click ‘Next’ to move forward.

      Select mailboxes and folders

    • You can apply the advanced filter settings to export or migrate Exchange emails based on Date, Subject, Attachments, and more.
    • EdbMails comes with other additional settings for export, like splitting a PST file during export and excluding emails that exceed a specified size limit.

      EDB export advanced settings

    Step 3: Connect to target Exchange server
    • To set up a connection with the target Exchange server, click on ‘Add New Connection’ and enter the required details. If you already have a saved configuration, just select it from the list and click ‘Connect to Existing’ to proceed without starting from scratch.

      Click ‘Add New Connection’

    • Select the required connection options and click the ‘Next’ button.

        Different options to connect to Exchange server in EdbMails

      Connect to target Exchange server

    • Select the appropriate connection options based on your setup, click the ‘Next’ button to proceed.

      Login to target exchange server

    • As per Microsoft's API limit, EdbMails automatically loads up to 100 mailboxes from the target Exchange server. To load more, simply import a CSV list of additional mailboxes. Pick the option that fits your setup and move forward.

      Choose the option to load the mailboxes

    Step 4: Map source and target mailboxes
    • Choose the required mailbox mapping option

      Choose mailbox mapping option

    • When EdbMails is installed directly on the target Exchange server, it can automatically create mailboxes. It also maps source and target mailboxes intelligently by matching display names. If needed, you can manually map mailboxes and folders to align with your migration strategy.

      Map EDB to Exchange Mailboxes

    Step 5: Start EDB to live Exchange migration
    • Once the mailbox mapping is finished, simply click the ‘Start Migration’ button to begin transferring mailbox data from the EDB file to the Exchange server.

      Migrate EDB to Exchange Mailboxes

    • You can track the migration progress in real-time using the progress bar. Once the process is complete, EdbMails will show a confirmation message to let you know that the migration was successfully finished.

      EDB to Live Exchange migration progress

    • Click on the ‘View Logs’ button to access the migration report, where you can review details such as the number of emails, folders, and mailbox items that were successfully migrated.

Benefits of EdbMails Exchange recovery software

  1. Does not require transaction log files for Exchange database recovery
  2. All-in-one solution for Exchange migration, Exchange backup and recovery
  3. Does not require you to create the RDB to perform the mailbox restore
  4. Restores all Exchange server mailboxes without data loss
  5. Recover Exchange server mailboxes without requiring PowerShell scripts
  6. EdbMails is the ideal solution to directly migrate an EDB file to Office 365 and Live Exchange
  7. The tool can recover corrupted, badly damaged and virus infected EDB files
  8. Provides a complete preview of your mailbox data and mail items
  9. Include and exclude filter options make it easy to export selected data
  10. Enables you to recover deleted Exchange server mailboxes and perform migration to the target server.
  11. EdbMails is compatible with all Windows operating systems and Windows server versions.

Concluding Words

We explored two methods for restoring Exchange server 2016 mailboxes. The first method involves creating a recovery database (RDB) and restoring the database from a Windows backup to the RDB. The second method uses the EdbMails EDB converter tool to restore Exchange server mailboxes. While creating an RDB is effective, it is only applicable for Exchange server 2016 and newer versions, and it doesn't work if the database is corrupted. EdbMails, however, can recover corrupted EDB files and restore mailboxes from Exchange server 2019 to Exchange server 2003 without the need for complex PowerShell scripts.


Additional resources

  • Exchange database is mandatory on UserMailbox
  • Exchange database status unknown error
  • Move Exchange mailbox to another database
  • Check exchange database health
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 In this manual

IntroductionMigration PrerequisitesRestore Recovery DatabaseLimitations of DatabaseMigration StepsBenefits of EdbMails

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