Question 1

How to migrate to Office 365 using EdbMails?

Accepted Answer

Absolutely! EdbMails facilitates migration between any two different Office 365 (Microsoft 365) tenants, which is particularly valuable during scenarios like company mergers or acquisitions.

Question 2

Is there a Free Trial version available to test tenant-to-tenant migration features in EdbMails?

Accepted Answer

Yes, EdbMails offers a Free Trial version to test tenant-to-tenant migration features. With the Free Trial version, users can migrate all the mailboxes with 30 items from each and every folder, allowing for a comprehensive evaluation of the software functionalities. Click here to download the Free Trial version of the software.

Question 3

Can I migrate Public folders and Archive mailboxes between Office 365 Tenants using EdbMails?

Accepted Answer

Yes, EdbMails supports the migration of Public Folders and In-Place Archives between Office 365 Tenants.

Question 4

How much time does it usually require to migrate Microsoft 365 Tenants?

Accepted Answer

EdbMails maintains the standard speed of an EWS migration but does not alter it. However, you can achieve higher migration speeds by:

Learn more about increasing the migration speed.

Question 5

Is it possible for me to access my data while migrating my Microsoft 365 Tenant?

Accepted Answer

Absolutely! You can continue accessing your data seamlessly with zero server downtime while migrating your Microsoft 365 Tenant.

Question 6

Does the Office 365 Migration License cover migration of SharePoint, OneDrive, and Microsoft Teams between Tenants?

Accepted Answer

No, Office 365 Migration license covers only Office 365 mailbox data. Migration of SharePoint, OneDrive, and Microsoft Teams data requires a separate license.

Question 7

Does the software support all languages during migration between Tenants?

Accepted Answer

Yes, EdbMails ensures smooth migration between Tenants, supporting all languages.

Question 8

What kind of data does the EdbMails Office 365 Tenant to Tenant migration tool migrate?

Accepted Answer

EdbMails migrates various types of data, including emails, contacts, calendars, tasks, journals and more from mailboxes, shared mailboxes, public folders and archive mailboxes ensuring a comprehensive migration of all essential information between Tenants.

Question 9

Is my data safeguarded throughout the migration process?

Accepted Answer

Yes, EdbMails ensures data security by utilizing secure Microsoft APIs, OAuth 2.0, and TLS encryption during authentication. Learn more about data security.

Question 10

What support options are available for migrating Microsoft 365 tenants?

Accepted Answer

EdbMails provides 24/7 technical support at no extra charge. You can contact our team via live chat, email, or phone. Additionally, remote access assistance is available if needed. All technical documentation for migration is easily accessible online, including user manuals and knowledge base articles.

Question 11

Does EdbMails support Multi-Factor Authentication (MFA) when connecting to Office 365 Tenant servers?

Accepted Answer

Yes, EdbMails supports Multi-Factor Authentication set up on your Office 365 (Microsoft 365) accounts. This ensures a secure migration process to and from Office 365 mailboxes, without any interruptions to your organization's security protocols.

Question 12

Does EdbMails automatically map mailboxes between Tenants?

Accepted Answer

Yes, EdbMails automatically maps mailboxes between the source and target Tenants. This feature proves invaluable for large-scale migrations, saving significant time and effort.

Question 13

Are there any size limitations for Office 365 Tenant mailboxes during migration?

Accepted Answer

No, EdbMails does not impose any size limitations for Office 365 Tenant mailboxes. However, it's important to note that Microsoft may have its own size limitations. More details refer to this Knowledge base article.

Question 14

Does the software generate duplicates when running consecutive migrations between tenants?

Accepted Answer

No, EdbMails supports incremental migration, ensuring that only new and modified items are migrated during subsequent migration runs, and it avoids duplicate items migration on the target Tenant.

Question 15

Can I migrate selective data from one tenant to another?

Accepted Answer

Yes, EdbMails allows you to apply filters to include or exclude specific items based on certain conditions such as message received date, from address, CC address, BCC address, message subject, attachment name, and the read or unread status of messages. Learn more about advanced filter settings for tenant migration.

Question 16

Does EdbMails automatically create mailboxes on the target server?

Accepted Answer

Yes, EdbMails automatically creates mailboxes and assigns licenses on the target Office 365 server. This automated mailbox creation feature simplifies the migration experience by ensuring that mailboxes are set up correctly and users have immediate access to their emails upon completion of the migration.

Question 17

Which licenses are required for a tenant-to-tenant migration?

Accepted Answer

For Office 365 tenant-to-tenant mailbox migration, an Office 365 migration license from EdbMails is required. Ensure both source and target tenants have the necessary permissions and licenses for mailbox access and migration.

Disable MFA in Office 365

Steps to disable Multi Factor Authentication in Office 365

Connect to Office 365

Connect without impersonation rights

Set Impersonation rights

Set Full access permission

Multifactor Authentication

Disable MFA and delete all existing app passwords.