Create Public Folder in Office 365 (Microsoft 365)

Steps to create Public Folder in Office 365

Note: The instructions and visual references provided below are specifically tailored for the new Exchange admin center. If you are using the classic Exchange admin center or the Exchange Control Panel (ECP), there might be some variations in the process. However, the overall principles remain consistent regardless of the interface.

1. Log in to the Exchange admin center using your Office 365 global admin account.
2. Select the ‘Public folders’ tab from the left panel

   

3. Select the 'Public folder mailboxes' tab and click the '+ Add a public folder mailbox' button.

   

4. Give a name to the Public folder mailbox and click the ‘Add’ button.

   

5. Close the window and under the Public folders tab click 'Root permissions'.

   

6. Click the ‘+ Add permissions’ button.

   

7. Search for the administrator account and select

   

8. Set the permission level as ‘Owner’ and set the required permissions

   

9. Save the changes

   

10. If you want to set the permissions to subfolders, click on the link as shown in the screenshot below. Download the script and then execute it to apply the desired modifications across the entire folder hierarchy.

    

Refer to this Microsoft article to learn more about managing your public folders.